AI receptionist for medical practices
Patient calls answered, even when your whole team is busy.
ClinicAll answers straight away, books appointments directly in your practice software and turns everything else into a clear callback request for your staff.
Callers are told at the start that they are speaking with the practice’s voice assistant.
- Hello, I’d like an appointment for an eye exam.
- Of course. Have you been to the practice before? If so, may I have your date of birth?
- Yes, 12 March 1968.
- Thank you, I’ve found your file. The first free slot is Tuesday at 10:30. Shall I book it?
Booked in the practice diary
Live in production
Answering the phone at Hubert Vision since May 2026
- calls answered
- 706
- appointments booked directly in Mikrono
- 158
- different callers
- 441
- median call length
- 1 min 56 s
Hubert Vision, ophthalmology, Luxembourg and Belgium · production data from 31 May 2026 to 22 September 2026 · Read the Hubert Vision case study
The problem
The phone rings while you are with a patient.
-
Calls arrive at the busiest moments
Mid-morning and early afternoon are when patients call most, and exactly when nobody at the desk is free to pick up.
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A missed call is often a lost booking
A patient who can’t get through may simply try the next practice instead of leaving a message.
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Every routine call interrupts care
Rescheduling, opening hours, directions: each one pulls someone away from the patient in front of them.
How a call goes
Routine calls handled end to end. Everything else goes to your team as a callback request.
- 1
The patient calls your usual number
Patients keep calling the same number. Calls reach the assistant when your team is busy, or all the time: your choice.
- 2
The assistant answers immediately
It introduces itself as the practice’s voice assistant and works out what the caller needs.
- 3
It books, moves or cancels in your software
It finds the patient’s file, offers real free slots and writes the appointment straight into your practice software.
- 4
Anything else becomes a callback request
Medical questions, urgent cases and special requests go to your team as a summarised callback request, never guessed at.
Specialties
Made for practices that live on the phone
- Ophthalmology Consultations, follow-ups and surgery questions across several sites, with urgent cases routed by your rules.
- Opticians & audiology Eye tests, contact lens checks and hearing appointments booked straight into your diary.
- Dental Check-ups, hygiene visits and reschedules; emergencies follow your rules and go to your team.
- General practice Appointment requests, repeat questions and practice information, with anything clinical left to your staff.
Integrations
Books directly into your practice software
ClinicAll reads real availability and writes appointments into the system your team already uses. No double entry, no second calendar.
Using different software? Tell us which. Integrations are built per practice.
Your numbers
What unanswered calls may cost your practice
Enter your own figures; the starting values are only examples. The result is a rough estimate, not a promise.
See it answer a call for your practice
A 30-minute video call. We show the assistant live and look at how it would fit your practice, your software and your rules.
Book a demo