Ophthalmology
The AI receptionist for eye clinics
Ophthalmology practices take calls all day: new consultations, follow-ups, surgery questions and the occasional urgent eye problem. ClinicAll handles the routine and directs urgent cases by your rules.
Book a demoWhere the phone hurts
- Long call queues for consultations and follow-ups while the team is in clinic.
- Surgery patients calling with the same preparation and logistics questions.
- Several sites with different diaries, and callers who aren’t sure which one to book.
What the assistant does for you
- Books consultations and follow-ups at the right site, in the right diary.
- Answers pre- and post-operative logistics questions from the information you approve.
- Applies your urgency rules, for example which site takes emergencies.
- Collects callback requests for anything that needs a doctor or the secretariat.
Frequently asked questions
Can it tell the difference between a routine and an urgent call?
It follows the urgency rules you set with us and never gives medical advice. When a caller describes an urgent problem, it directs them exactly as your practice specifies.
We work across two sites. Can it book the right one?
Yes. At Hubert Vision it books across Bertrange and Arlon, each with its own diary in Mikrono.
Does it answer questions about surgery?
Only practical ones you have approved, such as preparation, timing and payment logistics. Clinical questions become callback requests.
Can patients reschedule or cancel by phone?
Yes. It finds the patient’s planned appointments and moves or cancels them in your practice software.
Is it live anywhere today?
Yes. It has answered the phone at Hubert Vision in Luxembourg since 31 May 2026.